Your satisfaction is our long-term pursuit and concern. We want you to shop with confidence. That’s why we provide guarantees that ensure you’ll receive your item on time and as described.
Everyone who shops on our ARTDOU jewelry receives the following guarantees:
Full Refund if you don’t receive your order.
You will get a full refund if your order does not arrive within the delivery time promised by our ARTDOU jewelry.
Full or Partial Refund if the item is not as described.
If your item is significantly different from the product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item.
Full refunds are not available under the following circumstances:
You can submit refund requests by sending a message on Contact Us page or using your PayPal account.